FAQ
FAQs
1. What are your delivery times?
Our delivery times are as follows:
- Processing time: 1-3 business days (order confirmation, adjustments, quality check, packaging).
- Shipping time: 3-8 days, depending on location and courier service.
2. Can I cancel my order?
Yes, you can cancel your order within 24 hours of placing it. Please contact our customer service as soon as possible.
3. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number that allows you to track your package.
4. How can I contact customer service?
Our customer service is available:
- Monday to Friday: 08:00 - 20:00
- Saturday & Sunday: 12:00 - 18:00
You can contact us via email or phone.
5. What payment methods do you accept?
We accept Visa, Mastercard, American Express, and PayPal as payment methods.
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Contact
Have more questions?
Please email or call us if you have any questions or comments about the above policies, our website, or our products.
Business name: Bellora Fashion
Address: 50 Stanley street, Hong Kong, 999077, Hong Kong
Email: contact@bellorafashion.com
Phone Number: +44 7537 175535
Or contact us through our contact form, which you can find here.